“I would like to thank Malcolm, of Q&A Management Services Ltd, for his leadership, knowledge and experience in guiding us over the last two years, through the aerospace standard of AS9120B. We have seen our organisation grow significantly and as a result have needed a much tougher approach to our quality and compliance issues. Malcolm, with his expertise, has helped us raise our standards seeing us put in place some excellent processes and procedures which will allow our business to continue to expand while ensuring that at the same time we can improve as a business. His patience and excellent training style has enabled the team here to flourish while rising to the challenges”